# Kommon Poll Docs > Official documentation for Kommon Poll, an AI-powered social intelligence and listening platform for tracking brand conversations, sentiment, trends, competitors, reports, and alerts. This file is generated from the same Markdown source used by the public documentation site. ## Primary Links - [Documentation Home](https://docs.kommonpoll.com/introduction) - [Full Documentation Text](https://docs.kommonpoll.com/llms-full.txt) - [Search Index](https://docs.kommonpoll.com/search-index.json) ## Documentation Pages - [What is Kommon Poll & Why Use It](https://docs.kommonpoll.com/introduction): Understand social listening, why Kommon Poll exists, and the core business value it provides. - [Platform Overview & Navigation](https://docs.kommonpoll.com/platform-overview-and-navigation): Learn how to use the Home Dashboard and main navigation to move from log in to insight. - [Define Your Social Listening Goal](https://docs.kommonpoll.com/define-your-social-listening-goal): Clarify what you want to listen to, why it matters, and how Kommon Poll should structure your data. - [Selecting Keywords & Hashtags](https://docs.kommonpoll.com/selecting-keywords-and-hashtags): Design the keywords and hashtags that power your project’s listening accuracy. - [Performing a Quick Search](https://docs.kommonpoll.com/performing-a-quick-search): Test ideas and keywords with a lightweight search before creating a full project. - [How to Create Your First Project in Kommon Poll](https://docs.kommonpoll.com/how-to-create-your-first-project): Create a first Kommon Poll project by connecting sources, building a quick search query, applying it, and beginning analysis. - [Query Builder](https://docs.kommonpoll.com/query-builder): Build complex searches using rules, groups, operators, and logic inside Kommon Polls Query Builder. - [Project Setup & Search Settings](https://docs.kommonpoll.com/project-setup-and-search-settings): Configure project details, queries, and search settings to turn your idea into a robust listening project. - [Social Linking – Connect Your Brand Accounts](https://docs.kommonpoll.com/social-linking-connect-your-brand-accounts): Link your official social accounts so Kommon Poll can access richer data and page level insights. - [Kommon Poll - Tracking Capabilities by Platform](https://docs.kommonpoll.com/tracking-capabilities-by-platform): Understand what Kommon Poll can track across supported platforms and where platform API limitations apply. - [Tracking Links – What They Are & How to Use Them](https://docs.kommonpoll.com/tracking-links-what-they-are-and-how-to-use-them): Use tracking links to capture data from specific pages, profiles, channels, and listings. - [WhatsApp Settings – Connecting Your Number & Enabling Notifications](https://docs.kommonpoll.com/whatsapp-settings-enabling-message-tracking): Set up WhatsApp in Kommon Poll to receive daily, weekly, and sentiment based alerts directly to your phone. - [Overview Tab Metrics](https://docs.kommonpoll.com/overview-tab-metrics): Understand the core KPI tiles and trend graph in the Kommon Poll Overview tab. - [Kommon Poll Metrics — Core Metrics Guide](https://docs.kommonpoll.com/metric-groups): Understand the six main Kommon Poll metric groups used across dashboard tiles and reports. - [Charts & Visualizations in Kommon Poll](https://docs.kommonpoll.com/charts-and-visualizations): Use Kommon Poll chart categories and chart controls to analyze mentions, reach, sentiment, topics, authors, demographics, and competitors. - [Filters & Views](https://docs.kommonpoll.com/filters-and-views): Use filters in Kommon Poll to refine dashboard data based on content, audience attributes, platforms, sentiment, and timeframe. - [Overview & Importance of the Mentions Tab](https://docs.kommonpoll.com/overview-and-importance-of-the-mentions-tab): Move from high level charts to individual conversations using the Mentions tab. - [Mentions Feed Overview](https://docs.kommonpoll.com/mentions-feed-overview): Use the Mentions Feed to review collected social and web mentions in real time. - [Mention Cards – Fields & Details](https://docs.kommonpoll.com/mention-cards-fields-and-details): Understand the fields, labels, metadata, and actions shown on individual mention cards. - [Mention Actions – User Controls](https://docs.kommonpoll.com/mention-actions-user-controls): Take action on mentions by tagging, exporting, cleaning noise, or engaging with users. - [Using the Mentions Tab with the Dashboard](https://docs.kommonpoll.com/using-the-mentions-tab-with-the-dashboard): Combine high level dashboards with detailed mentions to tell a complete story. - [Understanding Sentiment](https://docs.kommonpoll.com/understanding-sentiment): Learn how Kommon Poll scores sentiment, subjectivity, and trends across platforms and over time. - [Emoji & Intent Analysis](https://docs.kommonpoll.com/emotion-and-intent-layers): Understand how users express reactions through emojis and what their underlying intentions are in mentions. - [Connecting Sentiment with Volume, Reach & Influence](https://docs.kommonpoll.com/connecting-sentiment-with-volume-reach-and-influence): Combine sentiment, emotion, and intent with volume and influence to understand what matters most. - [Identifying Emerging Topics](https://docs.kommonpoll.com/identifying-emerging-topics-and-viral-hashtags): Discover new and fast growing themes appearing in conversations about your brand, products, and market. - [Hashtag Trend & Viral Hashtag Analysis](https://docs.kommonpoll.com/hashtag-analysis): Identify fast growing, viral, and high impact hashtags related to your brand, campaigns, competitors, or market conversations. - [Topic Analysis](https://docs.kommonpoll.com/topic-analysis-and-co-mentioned-words): Topic Analysis helps you understand what people are discussing most about your brand or project. - [Using Trend Insights for Strategy & Campaigns](https://docs.kommonpoll.com/using-trend-insights-for-strategy-and-campaigns): Turn trend and topic data into better content, campaigns, and product decisions. - [Audience Demographics & Breakdown](https://docs.kommonpoll.com/audience-demographics-and-breakdown): Understand who is participating in conversations about your brand by exploring demographic attributes available in the Demographics tab. - [Platform & Source Breakdown](https://docs.kommonpoll.com/platform-and-source-breakdown): See where your audience is talking and how conversations differ across platforms. - [Influencer & Author Monitoring](https://docs.kommonpoll.com/influencer-and-author-monitoring): Understand who is driving conversations, engagement, and reach across platforms. - [Using Audience & Influencer Insights in Practice](https://docs.kommonpoll.com/using-audience-and-influencer-insights-in-practice): Apply audience and influencer insights to marketing, PR, CX, and product decisions. - [Setting Up Competitor Monitoring](https://docs.kommonpoll.com/setting-up-competitor-monitoring): Configure competitors properly so Kommon Poll can display clean comparisons and detailed analysis. - [Competitor Analysis](https://docs.kommonpoll.com/share-of-voice): Understand how your brand performs against competitors using share of voice, sentiment, and visibility comparisons. - [Practical Competitor Benchmarking Workflows](https://docs.kommonpoll.com/practical-competitor-benchmarking-workflows): Use Kommon Poll day to day to monitor competitors and inform strategy. - [What is Kommon Poll AI?](https://docs.kommonpoll.com/what-is-kommon-poll-ai): Meet Kampanion Insight, your AI assistant built into Kommon Poll. - [Using Kommon Poll AI in Your Workflow](https://docs.kommonpoll.com/using-kommon-poll-ai-in-your-workflow): Ask better questions, combine filters, and use AI output effectively in your day to day work. - [Safety, Limits & Data Handling](https://docs.kommonpoll.com/safety-limits-and-data-handling): Understand what Kommon Poll AI can and can’t do, and how to use it safely. - [Setting Up Alert Rules](https://docs.kommonpoll.com/setting-up-alert-rules): Configure alerts so you’re notified about spikes, risks, and key events as they happen. - [Scheduling Automated Reports & Email Alerts](https://docs.kommonpoll.com/scheduling-automated-reports-and-email-alerts): Automatically deliver structured, timely reports and alerts to your team without any manual work. - [Reporting & Custom Reports](https://docs.kommonpoll.com/reporting-and-custom-reports): Generate clean, ready to share reports based on your brand search, filters, selected mentions, and export formats. - [Sharing Links: Dashboard & Mention Wall](https://docs.kommonpoll.com/sharing-links-dashboards-and-mention-wall): Share real time insights with your team using Kommon Poll’s shareable Dashboard and Mention Wall links. - [Putting It All Together](https://docs.kommonpoll.com/putting-it-all-together): Combine alerts, reports, dashboards, and walls into a coherent monitoring setup. - [Troubleshooting Common Issues](https://docs.kommonpoll.com/troubleshooting-common-issues): Diagnose and resolve the most common Kommon Poll issues. - [Best Practices for Brand Reputation Monitoring](https://docs.kommonpoll.com/best-practices-for-brand-reputation-monitoring): Establish routines, workflows, and habits that make Kommon Poll most effective. - [FAQs](https://docs.kommonpoll.com/faqs): Answers to frequently asked questions about Kommon Poll usage and behaviour.