# Kommon Poll - Tracking Capabilities by Platform

> Understand what Kommon Poll can track across supported platforms and where platform API limitations apply.

> This document explains **what Kommon Poll can track**, **what may be tracked depending on platform and API limitations**, and **what cannot be tracked**.

>
> All details reflect platform rules, privacy controls, and integration-level permissions.

>
> These capabilities define what kind of content Kommon Poll can collect for analysis.

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## 1. Facebook Tracking

Kommon Poll provides strong support for Facebook tracking when pages, profiles, hashtags, or groups are added to the tracking list.

### What Kommon Poll Can Track

- Posts made by a **tracked public Page**
- Comments on posts from a **tracked Page** (public comments only, tracked up to three days after posting)
- Posts made by a **tracked public Profile**
- Comments on posts from a **tracked public Profile** (public only, three-day window)
- Posts that **tag your official Page**, if the Page is **admin-linked**
- Comments on posts that tag your Page (admin access required)
- Posts containing a **tracked hashtag** (public posts only; based on Facebook's recommendation system)
- Comments on posts containing a tracked hashtag (public plus three-day rule)
- Posts made in a **tracked public Group**
- Comments in tracked public Groups (public comments only, three-day window)

### What May Be Tracked

- Some public posts that match your keywords but do **not** belong to tracked pages or groups (Facebook API limitations mean these are **not guaranteed**)

### What Cannot Be Tracked

- Private posts
- Private profile content
- Private groups
- Friends-only posts
- Comments from private profiles
- Any content restricted by geoblocking or Page visibility settings

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## 2. Instagram Tracking

Kommon Poll tracks Instagram based on **public profile data**, **hashtags**, and **admin-linked business accounts**.

### What Kommon Poll Can Track

- Posts made by a **tracked public profile**
- Comments on posts from a tracked profile (public only, three-day window)
- Posts that **tag your official Instagram profile**, if admin access is provided
- Comments on posts tagging your profile (admin access required)
- Posts containing a **tracked hashtag** (public only)

### What May Be Tracked

- Some additional public posts may appear depending on Instagram API recommendations

### What Cannot Be Tracked

- Private posts
- Content from private profiles
- Stories
- DMs
- Posts outside the supported API scope

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## 3. LinkedIn Tracking

LinkedIn provides limited but reliable public content tracking.

### What Kommon Poll Can Track

- Posts made by a **tracked LinkedIn Company Page**
- Public comments on Company Page posts
- Posts made by **tracked public LinkedIn profiles**
- Public comments on posts from tracked public profiles

### What May Be Tracked

- Nothing additional — LinkedIn's API is strict; only the above content is consistently available.

### What Cannot Be Tracked

- Hashtag network-wide tracking (LinkedIn does not support this)
- Posts tagging your Company Page
- Private or restricted posts
- Comments from private profiles

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## 4. TikTok Tracking

TikTok data availability varies by public visibility and platform restrictions.

### What Kommon Poll Can Track

- Posts made by a **tracked TikTok account** (public only)
- Public comments on posts from tracked accounts
- Posts made by **tracked public profiles**
- Public comments on posts by tracked profiles
- Posts containing a **tracked TikTok hashtag**
- Public videos that **tag the official account**

### What Cannot Be Tracked

- Private videos
- Private account content
- Restricted region content
- Comments from private users

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## 5. Review Platforms Tracking

Kommon Poll reliably tracks **public review pages** across multiple platforms.

### What Kommon Poll Can Track

- Public reviews on **Google Reviews** (via specific location URLs)
- Public reviews on **Google Play** (app reviews)
- Public reviews on **Apple App Store**
- Public reviews on **Airbnb** listings
- Public reviews on **TripAdvisor**
- Public reviews on **Agoda**
- Public reviews on **Booking.com**
- Public reviews on **Expedia**
- Public reviews on **Hotels.com**
- Public business reviews on **TrustPilot**

### What Cannot Be Tracked

- Private or internal reviews
- Non-public ratings
- Removed reviews
- Data beyond the allowed public API window

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## 6. Keyword-Based Platforms

Some platforms rely on **keyword matching** because they do not allow URL-level tracking.

### What Kommon Poll Can Track

- **Twitter (X):** public tweets, replies, conversations containing keyword combinations
- **Bluesky:** public posts and replies that match keywords
- **Pinterest:** public pins, comments, boards mentioning tracked keywords
- **YouTube:** metadata, descriptions, and transcripts from public videos
- **Reddit:** posts and comments in public subreddits (privacy-dependent)

### What Cannot Be Tracked

- Private posts
- Restricted subreddits
- Locked YouTube videos
- Non-public tweets or accounts

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## 7. General Tracking Limitations

Across all platforms, Kommon Poll **cannot** access:

- Private content (profiles, groups, posts)
- Direct messages (DMs)
- Deleted posts, expired stories, or removed reviews
- Historical content before tracking setup
- Content outside the API or platform permissions
- Any geoblocked or region-restricted content

Tracking starts **from the moment you add the link or keyword** and cannot retroactively collect older data.

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## Summary - What Kommon Poll Tracks Best

Kommon Poll is strongest at tracking:

- Public social media activity across Facebook, Instagram, TikTok, and LinkedIn
- Public reviews from major review platforms
- Keyword-based listening across networks like X, Bluesky, Pinterest, and Reddit
- Page, profile, and hashtag-based tracking when supported by platform APIs
