# WhatsApp Settings – Connecting Your Number & Enabling Notifications

> Set up WhatsApp in Kommon Poll to receive daily, weekly, and sentiment based alerts directly to your phone.

> Set up WhatsApp in Kommon Poll to receive daily, weekly, and sentiment-based alerts directly to your phone.

Kommon Poll allows you to connect your WhatsApp number and then enable WhatsApp alerts at the project level. This ensures you receive fast, real-time notifications about performance, sentiment shifts, and mention activity.

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## 3.4.1 Step 1 — Set Up Your WhatsApp Number (Integration Level)

Before enabling any notifications, you must first connect your WhatsApp number in the **Integrations** section.

### How to Connect Your WhatsApp Number

1. Go to **Settings → Integrations**
2. Select **WhatsApp Settings**
3. Select your **Country Code**
4. Enter your **Phone Number**
5. Click **Add WhatsApp Number**

![WhatsApp settings with country code and phone fields](/assets/img/docs/whatsapp/kommon-snap-1764072615422.png)

Once added, your number becomes available for all projects.

This step is required only **once**.

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## 3.4.2 Step 2 — Enable WhatsApp Alerts for a Specific Project

After connecting your number, choose which projects should send alerts.

### How to Enable WhatsApp Notifications for a Project

1. Open the **specific project/search** you want to monitor
2. Go to **Notification Settings**
3. Select the **WhatsApp Notification** tab
4. Apply the notification settings you prefer

![WhatsApp notifications tab with notification toggles and slider](/assets/img/docs/whatsapp/kommon-snap-1764072645255.png)

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## 3.4.3 WhatsApp Notification Options (Updated UI)

Kommon Poll provides the following WhatsApp alert types:

### **1. Daily WhatsApp Notifications**

- Sends a daily summary of trends, sentiment shifts, and mention activity
- Compares performance with the previous day

**Toggle:** Turn ON/OFF

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### **2. Weekly WhatsApp Notifications**

- Provides a weekly summary comparing performance with the previous week
- Lets you choose which **day of the week** to receive the notification

**Dropdown:** Select preferred day

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### **3. Mention Alerts (Sentiment Triggers)**

- Sends instant alerts when sentiment goes outside your preferred range
- Adjust the slider to set **minimum and maximum sentiment thresholds**

**Example:** Alert when sentiment drops below **40%**

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## 3.4.4 Saving Your Notification Preferences

After configuring notifications:

- Click **Save** to apply all changes
- Notifications will start based on selected frequency or sentiment triggers

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## 3.4.5 What WhatsApp Notifications Help You Track

- Daily or weekly performance changes
- Sudden spikes or drops in mentions
- Rapid sentiment changes
- Early signs of negative trends or crises
- Major activities influencing your brand

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## 3.4.6 Notes & Requirements

- WhatsApp number must be added in **Integrations** before enabling project notifications
- Only public mentions are included in alerts
- Settings can be updated or disabled anytime

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