Mentions Feed Overview

The Mentions Feed provides a real-time stream of all collected social media posts related to your search queries. Mentions are displayed in a clean, card-based layout that helps you quickly analyze content, sentiment, engagement, and conversation patterns across platforms.

This section explains how to navigate and use all features inside the Mentions tab.

1. Live Mention Stream

• Mentions are shown in chronological order, with the most recent appearing first.
• Each mention is displayed as a card, containing:

• Platform source (e.g., Instagram, Facebook, X/Twitter)
• Author or page name (with verification badge if available)
• Date and time published
• Text preview with the option to expand (“More”)
• Attached images or videos
• Sentiment label (Positive, Neutral, Negative) with scoring
• Engagement metrics such as likes, comments, shares, and reach
• The stream updates continuously, allowing real-time monitoring of conversations.

2. Search Bar (Filter Within Results)

A built-in search bar allows you to filter the mentions already displayed in your feed.

You can search by:

• Keywords or phrases
• Hashtags
• Usernames or handles
• Words appearing in captions, comments, or descriptions

Use this feature to:

• Quickly find mentions related to specific topics
• Inspect content from a particular account
• Detect posts tied to campaigns or incident reports

3. Sorting Options

You can sort mention cards to prioritize the insights you need.

Sorting options include:

• Date / Time — newest or oldest
• Influence Score — highlights posts from influential authors
• Engagement — ranks mentions based on interactions
• Sentiment — view the most positive or most negative content first

Sorting helps you:

• Spot high-impact or critical mentions faster
• Monitor sentiment swings
• Understand audience reactions during live events

4. Mentions Per Page

A dropdown allows you to choose how many mentions appear on one page (e.g., 12 per page).

This helps you:

• Scan more mentions at once
• Reduce scrolling
• Speed up reviewing large datasets

5. Pagination & Infinite Scroll

Depending on your interface configuration, the feed supports:

Pagination

• View mentions page by page
• Ideal for browsing large historical datasets

Infinite Scroll

• Mentions load automatically as you scroll
• Great for continuous, fast monitoring

Tip:

Apply filters such as date range, platform, or sentiment to refine your feed before reviewing long lists.

6. Mention Card Actions

Each mention card includes quick-action buttons for:

• Opening the original post on the platform
• Expanding the full mention inside the dashboard
• Exporting or reporting the mention
• Viewing platform-specific metadata when available

These actions allow deeper investigation without leaving the Mentions tab.

Summary

The Mentions Feed is your real-time window into brand-related conversations. With card-based display, search tools, sorting options, sentiment scoring, and flexible navigation features, Kommon Poll helps you explore and analyze social media mentions efficiently and effectively.