Kommon Poll - Tracking Capabilities by Platform

This document explains what Kommon Poll can track, what may be tracked depending on platform and API limitations, and what cannot be tracked.

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All details reflect platform rules, privacy controls, and integration-level permissions.

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These capabilities define what kind of content Kommon Poll can collect for analysis.

1. Facebook Tracking

Kommon Poll provides strong support for Facebook tracking when pages, profiles, hashtags, or groups are added to the tracking list.

What Kommon Poll Can Track

• Posts made by a tracked public Page
• Comments on posts from a tracked Page (public comments only, tracked up to three days after posting)
• Posts made by a tracked public Profile
• Comments on posts from a tracked public Profile (public only, three-day window)
• Posts that tag your official Page, if the Page is admin-linked
• Comments on posts that tag your Page (admin access required)
• Posts containing a tracked hashtag (public posts only; based on Facebook's recommendation system)
• Comments on posts containing a tracked hashtag (public plus three-day rule)
• Posts made in a tracked public Group
• Comments in tracked public Groups (public comments only, three-day window)

What May Be Tracked

• Some public posts that match your keywords but do not belong to tracked pages or groups (Facebook API limitations mean these are not guaranteed)

What Cannot Be Tracked

• Private posts
• Private profile content
• Private groups
• Friends-only posts
• Comments from private profiles
• Any content restricted by geoblocking or Page visibility settings

2. Instagram Tracking

Kommon Poll tracks Instagram based on public profile data, hashtags, and admin-linked business accounts.

What Kommon Poll Can Track

• Posts made by a tracked public profile
• Comments on posts from a tracked profile (public only, three-day window)
• Posts that tag your official Instagram profile, if admin access is provided
• Comments on posts tagging your profile (admin access required)
• Posts containing a tracked hashtag (public only)

What May Be Tracked

• Some additional public posts may appear depending on Instagram API recommendations

What Cannot Be Tracked

• Private posts
• Content from private profiles
• Stories
• DMs
• Posts outside the supported API scope

3. LinkedIn Tracking

LinkedIn provides limited but reliable public content tracking.

What Kommon Poll Can Track

• Posts made by a tracked LinkedIn Company Page
• Public comments on Company Page posts
• Posts made by tracked public LinkedIn profiles
• Public comments on posts from tracked public profiles

What May Be Tracked

• Nothing additional — LinkedIn's API is strict; only the above content is consistently available.

What Cannot Be Tracked

• Hashtag network-wide tracking (LinkedIn does not support this)
• Posts tagging your Company Page
• Private or restricted posts
• Comments from private profiles

4. TikTok Tracking

TikTok data availability varies by public visibility and platform restrictions.

What Kommon Poll Can Track

• Posts made by a tracked TikTok account (public only)
• Public comments on posts from tracked accounts
• Posts made by tracked public profiles
• Public comments on posts by tracked profiles
• Posts containing a tracked TikTok hashtag
• Public videos that tag the official account

What Cannot Be Tracked

• Private videos
• Private account content
• Restricted region content
• Comments from private users

5. Review Platforms Tracking

Kommon Poll reliably tracks public review pages across multiple platforms.

What Kommon Poll Can Track

• Public reviews on Google Reviews (via specific location URLs)
• Public reviews on Google Play (app reviews)
• Public reviews on Apple App Store
• Public reviews on Airbnb listings
• Public reviews on TripAdvisor
• Public reviews on Agoda
• Public reviews on Booking.com
• Public reviews on Expedia
• Public reviews on Hotels.com
• Public business reviews on TrustPilot

What Cannot Be Tracked

• Private or internal reviews
• Non-public ratings
• Removed reviews
• Data beyond the allowed public API window

6. Keyword-Based Platforms

Some platforms rely on keyword matching because they do not allow URL-level tracking.

What Kommon Poll Can Track

• Twitter (X): public tweets, replies, conversations containing keyword combinations
• Bluesky: public posts and replies that match keywords
• Pinterest: public pins, comments, boards mentioning tracked keywords
• YouTube: metadata, descriptions, and transcripts from public videos
• Reddit: posts and comments in public subreddits (privacy-dependent)

What Cannot Be Tracked

• Private posts
• Restricted subreddits
• Locked YouTube videos
• Non-public tweets or accounts

7. General Tracking Limitations

Across all platforms, Kommon Poll cannot access:

• Private content (profiles, groups, posts)
• Direct messages (DMs)
• Deleted posts, expired stories, or removed reviews
• Historical content before tracking setup
• Content outside the API or platform permissions
• Any geoblocked or region-restricted content

Tracking starts from the moment you add the link or keyword and cannot retroactively collect older data.

Summary - What Kommon Poll Tracks Best

Kommon Poll is strongest at tracking:

• Public social media activity across Facebook, Instagram, TikTok, and LinkedIn
• Public reviews from major review platforms
• Keyword-based listening across networks like X, Bluesky, Pinterest, and Reddit
• Page, profile, and hashtag-based tracking when supported by platform APIs